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\r\n\r\n \r\n We make insurance claims easier for insurers and customers by providing claims management services, claims technology and real-time data insights.\r\n
\r\n GAIN CLAIM INSIGHT\r\n ![](\"../assets/imgs/icons/dp-infinity-symbol.png\"){kind=icon}
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\r\n \r\n A keen group of professional designers and developers who are solely dedicated to designing incredible customer journeys and thrive off of the ultimate customer experience. Our unique and artistic flair comes through time and time again.\r\n
\r\nToday’s online marketing and advertising space comprises of the capability to resonate with your users and truly embrace the human connection. There is a sense of authenticity in the air and we can help you in offering value to your users by building meaningful digital solutions that changes lives. The current business environment has a growing need for a 360° client centric business model, and this is driven by rapid technological advancements and digitising your services. Partner with us on your digital journey as your business grows within the era of digital transformation.\r\n
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\r\nSTEPP ASSIST
\r\nCOMMRISK ASSIST
\r\nHOWDIE ASSIST
\r\nINTEGRITAS ASSIST
\r\nFRONTLINE ASSIST
\r\nTWK ASSIST
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\r\n \r\n \r\n We are passionate about improving people's performance - about rewarding them for their efforts and about achieving great results for our clients. We believe that people perform better when motivated, and that engaged staff improve a brand. Happy staff = happy customers. We believe it, we live it and we can deliver it to your company. We welcome the opportunity to become your incentive partner, and improve your bottom line. We are in the business of changing behaviour.
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One Thursday I finished work at 8pm, locked up and alarmed premises and knew immediately I had a problem when my car would not open, battery was obviously stone dead. Phoned Vantage for and as usual they were on the ball. It was 10 minutes later my cell phone rang, and a lady asked where my car was as they were there to assist. She told me she was from Global Choices and wore a track suit top with the logo on it. I must admit I was delighted to see a woman. I was on my own in the parking area in pitch black except for security lights.\r\n
\r\n She tried everything she knew to get my battery jump started but it was dead. She was in constant contact with the operator at Vantage. I was reluctant to have a tow truck come and assist me, so Gadijah Haupt from Global Choices took me home. Early morning and late evening Friday I received phone calls from Global Choices and Vantage to check everything was okay. It was good to receive such caring assistance from Vantage and Global Choices. A genuine thank you to Vantage and Global choices for going more than the extra mile for me.\r\n
\r\n Amy Gould\r\n
I would like to take this opportunity to thank Monique for her wonderful customer service she has provided. I want to note that she has managed to process my request timeously and efficiently without any hassles. I am extremely satisfied and happy that all went accordingly. On a scale of 1 to 10, Monique deserves 10 out of 10. May she continue to excel in providing the best service and representing Global Choices in a dignified manner.\r\n
\r\n Sharon Lebea\r\n
As mentioned earlier, thank you very much for always assisting me. You are a star and I do not know what I would do without you. Please do not ever leave.\r\n
\r\n Dante Kruger\r\n
Thank you so much Elvina, appreciated. Again, your service is fantastic!!!\r\n
\r\n Luana Ramirez\r\n
One Sunday I had a puncture; I first asked the Engen Service Station attendants if they could help me with the wheel nuts and they couldn’t. I then remembered I had Bay Assist but couldn’t remember my details, policy number etc. Mary answered the phone and the first thing she asked was am I safe then for my ID no. She then dispatched S’ya Towing and said they would be about half an hour, within 20mins a great gentleman from S’ya Towing arrived and changed my tyre. I got another call from Bay Assist to make sure all was okay. What awesome service, all need to be thanked for going the extra mile.\r\n
\r\n June Holtzhausen\r\n
After a beautiful start to the morning, I lost a tyre to a pothole 10km out of Underberg. Stranded alone in 30°C heat, I phoned Bay Assist aka Global Choices and had the pleasure of Cleo answering my call. She was absolutely amazing, advising me who would assist, checking on my safety every 10 minutes and made sure I was on the road in no time. The guys from Mr Towing and Recovery were so polite and helpful, and I was back on the road in under 30 mins. \r\n
\r\n Clare Gelderblom\r\n
Bryce from Global Choices was awesome. He keep me updated all the way and called to confirm as well. \r\n
\r\n Chrislynn Stevens \r\n
Bay Union would specifically like to thank Wandile for the excellent service received, as a result they have gained new business and the client is extremely grateful. \r\n
\r\n Carmen Snyman (Global Choices)\r\n
Last night I phoned your help desk as water suddenly started dripping out of the geyser in my bathroom. They organized for a plumber from A – Z Plumbers to come and attend to the problem which they did within a very short time. They have just been back to install the new element and whatever else that was required to repair the problem. I want to thank the helpdesk and Mary whom I spoke to, for the excellent and efficient service I received and also to recommend and praise A-Z plumbers whose service was excellent. They not only came immediately but also worked very neatly and cleanly.\r\n
\r\n Maeva Osrin\r\n
I am not sure how to thank the women who assisted us while we were away so maybe you could pass it on. Whilst on our way to the Kruger National park on a rainy Sunday afternoon, our car broke down in Nelspruit. I googled tow trucks and car hire companies only to be told all were closed, so John called his MUA emergency assist number and within an hour we had a tow truck and a hired car. Janine was the most helpful person who assisted with the car hire. We were so impressed. Please could you extend our heartfelt thanks to them.\r\n
\r\n Jenny Gerber\r\n
I had a breakdown this morning and must say, the guys at the Call Center, Larry and Aaron and Lassy Towing services were phenomenally outstanding, they just reinforced that I have the best insurance. I am proud to be your client. \r\n
\r\n Puseletso Ngobeni\r\n
The way you handled my claim is on expert level Aaron, I hope your manager gets to read my mail or better still please send me contact details. I have never had this service before, hats off to you, the World needs more people like you. You are a star! Thank you. \r\n
\r\n Nivashin Birbal \r\n
Dear Laurette, Wimpie & the GC Team. Thank you for professional handling of this matter.\r\n \t\t\t\t\t\tYou are an integral part of the success with our clients. \r\n
\r\n Lloyd Barker \r\n
I would like to mention the excellent teamwork and outstanding professionalism in handling this matter. Nathan surely takes pride in his work and is dedicated. Thank you Nathan & Basiame – we need people like you especially in this time where we are all working remotely. \r\n
\r\n Josephine Mwelwa\r\n
I am so grateful to your Assist line; they exceeded my expectation. I contacted them to find out what I must do and who is allowed to tow the vehicle. The first thing they asked was if we needed medical assistance he then asked me for my name and telephone number. The case manager called me back within 5 minutes to give me the go ahead with the towing company. I was in total shock and really made no sense and asked if he would speak to the towing service driver, which he did and cleared everything up with them. He even phoned me back within 20 minutes to find out if the ambulance and tow service had arrived. This amazing gentleman phoned me later in the day to find out how my daughter was. Samantha took care of everything for me regarding the Claim. The way she handled everything yesterday was absolutely amazing. And then to my delight Refiloe phoned me a bit later to find out how we all were to offer help me in any way that I might need. Samantha and Refiloe and the Assist gentlemen you are all one of a kind. Thank you.\r\n
\r\n Leigh Holdsworth\r\n
We would like to extend our thanks & gratitude to all the staff at Global Choices. In particular the front-line staff that we communicate with. Their service is 100% outstanding, kindly communicate this mail to them, it’s highly appreciated. Fantastic to know what we are working with a World Class Company in terms of service excellence standards. \r\n
\r\n Sue Jooste\r\n
We used Frontline Assist this morning, as one of our company vehicles would not start. It was honestly a pleasurable experience; the consultant Martin was seriously helpful and efficient. I called at 8:30am, gave my policy details and particulars and the tow company was there just after 9:30am. Fantastic service, thanks!\r\n
\r\n Dayle van Straaten \r\n
Myself, Hubby, son and our dog were using my Father in-laws bakkie on Friday morning when unfortunately, we broke down on the side of the N2 freeway. We contacted Reid Assist and from the moment we called and advised of the situation, the whole process of organising a tow truck along with a taxi for the extra passengers and dog! To constantly keeping us updated the speed of arrival of the tow truck and taxi and the follow up service checking all was ok, was truly amazing and great service delivery. In today’s world we all very quick to moan about bad service but do not always praise good service so I just wanted to extend our extreme gratitude for this, as having your entire precious family on the side of the road is never comfortable, but your company and service delivery partners made this as stress free as this situation could possibly be.\r\n
\r\n Diane Moynihan\r\n
Thank you, Eugene, for excellent service!\r\n
\r\n Estelle Landman\r\n
I would just like to say thank you for the prompt and very good roadside service I received on Sunday when I had a flat tyre.\r\n
\r\n Agent: Mpho\r\n
Excellent service received from the call centre and the driver of the vehicle.\r\n
\r\n Jenny Nel\r\n
Thank you for below, it was a pleasure to deal with you.\r\n
\r\n Agent: Ntanganedzeni\r\n
Fantastic! Thank you to you and your team for the amazing service with this towing.
I appreciate it.\r\n
\r\n Elanie Hattingh\r\n
\r\n Global Choices invests heavily in technology and as such owns and manages our own 24 hour contact centre at our head office in Johannesburg. Our 60 seater contact centre using the latest technology provides 24hour personal 1on1 call taking and case management services for any client requirement, be it an emergency, concierge, redemption or travel request. Our highly trained case management team records each interaction into our case management platform as well as all calls being recorded. \r\n
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\r\n \r\n \r\n Social Path is a digital marketing agency that specialises in P2P marketing. Through our use of contagious marketing we strive to always give measurable ROI. Our social shake up began when we kept hearing people mention that they were either B2B or B2C. By using authentic words to meet specific business objectives we look to give you quality traffic that converts to quality leads for a real return on investment made by your brand.
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\r\n\r\n Global Choices Disability Assist (Pty) Ltd was established in 2012, as a Joint Venture between Global Choices Lifestyle (Pty) Ltd and the QuadPara Association of South Africa (QASA). This complementary combination of knowledge and expertise, together with our service provider networks, position us to deliver premium disability assistance and value-adding, disability-centric insurance products across the insurance sector.
\r\n GAIN PREMIUM ASSISTANCE\r\n