\r\n We make insurance claims easier for insurers and customers by providing claims management services, claims technology and real-time data insights.\r\n
\r\n GAIN CLAIM INSIGHT\r\nA keen group of professional designers and developers who are solely dedicated to designing incredible customer journeys and thrive off of the ultimate customer experience. Our unique and artistic flair comes through time and time again.\r\n
\r\nToday’s online marketing and advertising space comprises of the capability to resonate with your users and truly embrace the human connection. There is a sense of authenticity in the air and we can help you in offering value to your users by building meaningful digital solutions that changes lives. The current business environment has a growing need for a 360° client centric business model, and this is driven by rapid technological advancements and digitising your services. Partner with us on your digital journey as your business grows within the era of digital transformation.\r\n
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\r\nSTEPP ASSIST
\r\nCOMMRISK ASSIST
\r\nHOWDIE ASSIST
\r\nINTEGRITAS ASSIST
\r\nFRONTLINE ASSIST
\r\nTWK ASSIST
\r\n\r\n We are passionate about improving people's performance - about rewarding them for their efforts and about achieving great results for our clients. We believe that people perform better when motivated, and that engaged staff improve a brand. Happy staff = happy customers. We believe it, we live it and we can deliver it to your company. We welcome the opportunity to become your incentive partner, and improve your bottom line. We are in the business of changing behaviour.
\r\n \r\n\"Our day started off this morning with the car refusing to start. \r\n At approx. 09:00 I phoned your contact No and at 09:50 the car was running. \r\n PLEASE convey our sincere thanks to the lady we had first contact with, the dispatcher, the gentleman who jumpstarted the car and the lady who phoned a little later to ask if we were ok. \r\n We had to replace the battery at the end of the day but could do so with your assistance\r\n\r\n \r\n Keep up the GOOD service!\"\r\n
\r\n Agents: Constance, Lindo and Finley\r\n
\"We received such amazing customer service, the tow truck was there in 30mins and they kept calling to check in, well done, awesome service and such friendly staff\"
\r\n\"You are so efficient!! Thanks for the excellent service you always provide.\"\r\n
\r\n \r\n Agents: Michelle (DP)\r\n
\"Hi Bryce. Many…many… thanks to you for going the extra mile to ensure my issue was resolved. You’re a star.\"\r\n \r\n
\r\n Agents: Bryce\r\n
\"Many thanks. I rate it a 1. The staff member, Eva, followed up with me until my car was collected and I was on my way home even though it was after midnight.\"\r\n
\r\n Agents: Eva\r\n
Good afternoon\r\n Thank you so much for the good service that I received from you guys. \r\n They are on time and very friendly. \r\n Please give the guys an increase, they are perfect and reliable.\r\n
\r\n Agents: Claudia and Jatine\r\n
You can thank the emergency side for excellent service in helping my client.\r\n
\r\n Agents: Dipuo, Teko and Claudia\r\n
Dear Vantage/Claims Team,\r\n I just wanted to take a moment to highlight the exceptional service I received when calling your Home Assist Line. I believe the gentleman’s name was Tumelo, I truly feel he deserves recognition.\r\n He was incredibly polite, helpful, kind, and respectful—everything you’d hope for in a call center experience. It was an absolute pleasure speaking with him. After our conversation, he promptly contacted the service provider, reached out to the client, and then followed up with me to keep me informed. His professionalism and dedication were outstanding.\r\n If possible, I’d love for his efforts to be acknowledged and praised. He truly made a difference in my experience, and I just wanted to share my appreciation.\r\n
\r\n Agents: Tumelo\r\n
I would like to commend Antonio Botha on his absolutely outstanding level of service that he delivered. My daughter's vehicle broke down, I immediately got in touch with Global Choices. Antonio answered the call and immediately proceeded with the arrangements. What I didn't expect was that he asked for my daughter's number in order to call her and calm her and check if she required security and to inform her on the ETA for the recovery vehicle.\r\n During the course of the next 45 minutes, Antonio updated me at least 5 times and was in contact with my daughter an equal number of times. He was professional and helpful and I was thoroughly impressed.\r\n This email serves to thank him for going the extra mile during a difficult period for my daughter, stuck on the side of the road, and me being 100 km from her. I would like to once again commend him for his service and professionalism.\r\n
\r\n Agents: Antonio\r\n
Thanks to you Mpho. You’re a star!\r\n
\r\n Agents: Mpho\r\n
\r\n Global Choices invests heavily in technology and as such owns and manages our own 24 hour contact centre at our head office in Johannesburg. Our 60 seater contact centre using the latest technology provides 24hour personal 1on1 call taking and case management services for any client requirement, be it an emergency, concierge, redemption or travel request. Our highly trained case management team records each interaction into our case management platform as well as all calls being recorded. \r\n
\r\n\r\n Social Path is a digital marketing agency that specialises in P2P marketing. Through our use of contagious marketing we strive to always give measurable ROI. Our social shake up began when we kept hearing people mention that they were either B2B or B2C. By using authentic words to meet specific business objectives we look to give you quality traffic that converts to quality leads for a real return on investment made by your brand.
\r\n \r\nGlobal Choices Disability Assist (Pty) Ltd was established in 2012, as a Joint Venture between Global Choices Lifestyle (Pty) Ltd and the QuadPara Association of South Africa (QASA). This complementary combination of knowledge and expertise, together with our service provider networks, position us to deliver premium disability assistance and value-adding, disability-centric insurance products across the insurance sector.
\r\n GAIN PREMIUM ASSISTANCE\r\n